Who we are.
Our website address is: www.bowsandbespoke.co.uk.
We are a small family run business with no interest in retaining or gathering customer information for third party uses or transfers.
If we retain your data, we do so safely for order related updates and further contact regarding our services and promotions.
From time to time we offer a deposit payment scheme for customers to split the cost of items in an affordable structure.
Deposits are 100% non-refundable or transferable.
We offer a deposit system on our site to allow customers to split the cost of their dresses appropriately whilst they are handmade by our team in house. Our set deposit fee is £15. We request the remaining balance 21 days after your order has been placed.
Our system is automated so there is no need to get in touch to clear the balance.
If you would like to clear your balance earlier simply go your the ‘My Account’ section of the website and you can clear the balance here through the orders section.
The deposit system works as follows:
Step 1. You place your order and a £15 deposit is taken
Step 2. Our team get to work on your item
Step 3. 21 days after placing your order you receive an automated email requested the remaining balance
Step 4. Once the balance is paid your item is despatched